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| Sunday, September 2, 2007 |
| Content Provider (CP) |
Content Provider.... hmmmm am sure you already familiar about that name,right?.
Content Provider or we more know name CP (reed: Cepe). This CP is place me, you and more all people use for download content for mobile phone. They have Ringtone (Poly ringtone and Mono Ringtone,Picture Message,Color Grafic, Game, etc).
They have program no need to be a mamber /subscribe ( you can download 1 x just what you want and what you need, and your pulsa will be cut appropriate your content you download).
In Indonesia we have so many Company Content Provider (CP). You can find they advertising at TV,Magazine,Comic,News paper, broadcast via mobile ( you got free info from your provider sim card, they give info 1 CP have price program, if you interesting you can join at the time, if not? its ok no problem.) That broadcast is really free, almost 4000 number will get same sms like you get. Maybe you more familiar about they short code like 9090, 7337,9333,
Price content every CP is also different, how to subscribe and unsubscribe every CP is different too so... i give you little bit Tips ok?!
1. Before u subscribe 1 program from CP u must make sure u know how to subscribe and for unsubscribe. why? cos this is can help you when you think this time is a right time for you to STOP or maybe you want chance to another program from another CP
2. You must know Phone number Customer Service from where CP you joind that program. If you dont know they number? ahh don't worry you also can call Customer Service your profider simcard. If you use simcard Mentari, you can call to Mentari. 222 from your mobile phone or u can call to number 543 88888 from your home or office they open 1 x 24 hour.
Ask to them to help u to STOP registration / Unsubscribe from that program dont forget to tell him/her from where short code you got SMS.
You can see that short code the bottom your message, they will ask you to wait 3 x 24 hour (3 days) but don't worry .. u also can ask to her/him what number customer service from that company. from that short code you can ask what name that CP and ask to, to give you phone number customer service so you can stop that program more than fast.
Telco need time 3 day cos they must report to supervisor or manager and than this boss or manager must send that complaint to CP to ask unregister/unsubscribe/STOP from 1 of so many program they have. Thats why they need extra time or max 3 x 24 houre to solve problem.
3. when you call Customer Service CP, just give information clear. Like your name, your phone number and what program you want STOP or what problem u have. That make customer can working fast and your problem will be soft fast too. Just for you information, if you want stop program (where u already be a member every CP have different policy. 1 CP have policy 1 x 24 hour, but i ever found CP ask me to await 2 day or 3 days. max: is 4 day.)
4. If you problem is Content download (content need GPRS exp: Color Graphic,Theme,Game) first before you download you must make sure your HP is have facility or support GPRS if you HP not support GPRS please don't download content like Game,Color grafic,color animated or them cos that really useless cos u can't download that conten, and price that content is not cheap. You Must make sure your GPRS i already active. cos base my experience for some telco, content already we got if more than 24 hour not yet download that content will be expired . so you must download again if you really want that content and that mean your pulsa will be cut again. so... u must really make sure everything already good. If in 1 hour you still not yet get that content you can call customer Service from Content provider.
The big problem is...
sometime your kids or one of your family member subscribe that promo program. And he/she don't know that program is continue, and when you ask how to stop they already forget how first time they registration. If this situation like this u must call your sim card provider, they will can help you and dont forget they standby 24 hours.
Ahhh .... before am forget, i want to tell you. before you agree to subscribe one or 2 program promo you get from your mobile. You can call your provider simcard, or if instruction to join use word like REG, Subscribe, etc..... that mean that program is continue. You will get information or sms and you balance will be cut every time you got sms.
So Please be careful, or u can explanation to your kids, and your family to not join or join on that program.
You must always have number Call Center.
TELKOMSEL : (021) 5291 9811
From your mobile : 116
Mentari : (021) 5438 8888
From your mobile : 222
Matrix : (021) 5438 8888
From your mobile : 222
Mentari : (021) 5438 8888
From your mobile : 300
XL : (021) 5798 9818
From your mobile : 818
Flexi : 147
Esia : (021) 9288 9288
From your mobile : *999
Well i wish this information can Help you. |
posted by Lelly @ 4:04 AM   |
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About Me: Am just ordinary woman,sometime i like writing what am thinking and what am feel. Am Type frankly woman like tell the true even what i say maybe can hurt you but.. this is me,this is who i am. Am live,grow up n working in Jakarta central city of Indonesia.
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